You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. You can cancel one order item within an order without cancelling the entire order if the order contains 2 or more order items.
For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
Once the product is returned under our 30 Day Money Back policy (not applicable on coins) the refund will be credited to your account. You may choose to either make another purchase using the same or get the amount refunded to your bank account.
For cash on delivery orders, the refund will be processed to your bank account.
For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).
Upon cancellation/ return of orders placed using gift cards, the gift card amount will be refunded back to the gift card.
Please visit https://rvsdiamondjewelry.com/refund_returns-fin/ for more details about our Returns Policy.
For products ordered using FLAT02, FLAT05, FLAT10, FLAT15, FLAT20 all the products in the order need to be returned together.
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